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FAQ

How do I place a custom order?

To receive a quote for a custom order please visit my custom order tab and complete the questionnaire. You will receive an email response within 48 hours.  If for some reason you cannot access the form, please send an email to sweetdesignsbymichele.nc@gmail.com with the date of your event and as many details as possible.

Can you ship orders?

At this time we are not able to ship orders. All pickups will be in Concord, NC or delivery arrangements can be made to surrounding areas. Depending on distance a fee may be applied.

How much notice do you need to place an order?

The more time the better!  Although we will try to accommodate orders placed within a week of event there is no guarantee, especially during the holidays.

Is there a minimum for custom orders?

Yes, all cookies and cupcakes are sold by the dozen (12) with a one dozen minimum for custom orders.

What are holiday pre-orders?

Holiday sets will be posted under "Holiday Pre-order" tab during designated times of the year. Order by and pickup times will be listed under the tab as well.

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